Twenty questions? We welcome your queries, but for instant answers or to find out more about Serento and its unique advantages, you can view our FAQs below. Use the search tool (left) to search via keyword or category.
Your ad stays unpublished until you are ready for everyone to see it. When you are, ticking the 'Publish Now' check box,and then the ‘Save’ button at the bottom of the form, will get your listing up and working for you.Ads can also be publish on the 'My Listings' page by selecting the ad(s) and chan... >>More
Your ad stays unpublished until you are ready for everyone to see it. When you are, ticking the 'Publish Now' check box,and then the ‘Save’ button at the bottom of the form, will get your listing up and working for you.Ads can also be publish on the 'My Listings' page by selecting the ad(s) and changing their status using the drop down menu at the top.
Each booking that customers make to your ad needs to be confirmed by you. This tells your customer that you are available and willing to hire the item or do the job. Selecting this option will automatically confirm each booking as it is made, and saves you logging in and confirming bookings manually... >>More
Each booking that customers make to your ad needs to be confirmed by you. This tells your customer that you are available and willing to hire the item or do the job. Selecting this option will automatically confirm each booking as it is made, and saves you logging in and confirming bookings manually. You should not select this option if you prefer to check and see if you, or your hire item, is available to complete the booking.
Selecting this option automatically republishes your ad when it expires, (after 3, 6 or 12 months) ensuring that you get the maximum continuity and exposure.
"Fixed Cost Per Booking" option down the bottom of the form is used to specify an additional cost that is added to each booking your customers make e.g. Insurance, Cleaning Fee, Call out Fee, Delivery Fee. In the 'Pricing Structure'.....'Periodic' area, the first option is... >>More
"Fixed Cost Per Booking" option down the bottom of the form is used to specify an additional cost that is added to each booking your customers make e.g. Insurance, Cleaning Fee, Call out Fee, Delivery Fee. In the 'Pricing Structure'.....'Periodic' area, the first option is 'Fixed Price'. Here you can to set your price per booking at $45. You can also set a standard booking time of one hour under 'Available Times'.
The 'Available Times' option allows you to restrict the times when bookings for a service can be made e.g. 10am to 4pm, Saturday and Sundays. Customers will not be able to book you outside the hours you choose here. This option is not available when listing a rental. This is because rental item... >>More
The 'Available Times' option allows you to restrict the times when bookings for a service can be made e.g. 10am to 4pm, Saturday and Sundays. Customers will not be able to book you outside the hours you choose here. This option is not available when listing a rental. This is because rental items are often rented overnight or for several days i.e. outside the opening hours of the rental business. For rentals, opening hours can be display in the 'Description', or in the 'Other Information' sections.
You can set a standard booking time of 2 hours under 'Available Times' on the listing editing form in 'My Serento'. We suggest you mention that each booking should be for two hours in your description as well. e.g. "Our detail service will generally take 2 hours but may be a little more or less, dep... >>More
You can set a standard booking time of 2 hours under 'Available Times' on the listing editing form in 'My Serento'. We suggest you mention that each booking should be for two hours in your description as well. e.g. "Our detail service will generally take 2 hours but may be a little more or less, depending on the condition of you vehicle."
The 'Distance Limit' option lets advertisers limit bookings to customers in their local area (a radius around your address). This is useful if you travel to the customer to provide a service, also if you deliver rental items to customers. If your customers come to you, there is no need to set a limi... >>More
The 'Distance Limit' option lets advertisers limit bookings to customers in their local area (a radius around your address). This is useful if you travel to the customer to provide a service, also if you deliver rental items to customers. If your customers come to you, there is no need to set a limit. Distance limits on bookings to ads are straight line or 'as the crow flies' not the distance by road. We suggest you mention any distance restrictions in your description as well e.g. Exclusively servicing Western Sydney.
Adding extra words that people might use when searching for you, brings up your ad when someone searches using any of the 'key' words you've added. You can only add 45 characters including spaces, so choose wisely... don't repeat words you already have in your title and if you're stuck, u... >>More
Adding extra words that people might use when searching for you, brings up your ad when someone searches using any of the 'key' words you've added. You can only add 45 characters including spaces, so choose wisely... don't repeat words you already have in your title and if you're stuck, use a thesaurus (or Thesaurus.com). Note; Keywords are not displayed on your listing.
You can re size to make them load faster for your viewers, but it is not necessary. Our system will display your images at just the right size on your ad. You can use .jpeg files straight from your camera or .gif files. Note; Animated gifs are best avoided, as they can't be resized and can thro... >>More
You can re size to make them load faster for your viewers, but it is not necessary. Our system will display your images at just the right size on your ad. You can use .jpeg files straight from your camera or .gif files. Note; Animated gifs are best avoided, as they can't be resized and can throw the look of your ad out.
One of the options under 'Price Structure' on the listing form for rental items (but not for services) is 'Weekly". This option allows you to set different rental prices for each day so you can make prices higher on the weekend when demand is high. This allows a single price to be entered per day. Y... >>More
One of the options under 'Price Structure' on the listing form for rental items (but not for services) is 'Weekly". This option allows you to set different rental prices for each day so you can make prices higher on the weekend when demand is high. This allows a single price to be entered per day. You can use the 'Time per Booking' feature to restrict bookings to 3 hour blocks.
Yes, 'Seasonal' is one of the options under 'Price Structure' on the listing form for rental items (but not for services). This option allows you to set different rental prices for different times of year e.g. School holidays, ski season or Christmas. Note; It only allows a single 'per day' price.
For services, one of the 'Pricing Structure' options on the listing edit form (serento.com.au/useradedit.aspx) is 'Fixed Price'. Here you can to set a Fixed Price of $79.00 for each stereo install booking.
We'd suggest that you price your items per single day, and then if you want, you can make a standard 'Time per Booking' of 3 days. This way people will only be able to book in 3 day blocks. If you don't want to rent during the week you can also restrict the 'Available Time' to say; Saturday, Sunday ... >>More
We'd suggest that you price your items per single day, and then if you want, you can make a standard 'Time per Booking' of 3 days. This way people will only be able to book in 3 day blocks. If you don't want to rent during the week you can also restrict the 'Available Time' to say; Saturday, Sunday and Monday. We suggest that you mention any restrictions you put in here in your description as well.
One of the 'Pricing Structure' options on the listing edit form (serento.com.au/useradedit.aspx) is 'Periodic' or pricing 'per time period'. Select the 1hr check box and enter 35.00 on the right... done. If you want you could also add a different price for 4hrs or 24hrs etc.
These fields let you put in a different address and number from the address saved in your profile. If your business has more than one location (or several mobile units) you can duplicate your ad and change locations and phone numbers here. This way each location or unit, has their own listing up and... >>More
These fields let you put in a different address and number from the address saved in your profile. If your business has more than one location (or several mobile units) you can duplicate your ad and change locations and phone numbers here. This way each location or unit, has their own listing up and can be booked in their area.
Email and tell us what you want to advertise and we’ll suggest or add a category for you.
Using the 'Select Operation' menu on the 'My Listings' page (serento.com.au/userad.aspx) duplicate your ad, this produces an identical ad ready to list. Now change the category in the new one and publish both ads.
The title box only allows a maximum of 55 characters including spaces. If you want to add more words so that people can find your listing, you can use the 'Keywords' field. Here you can add extra words (not used in the title) that people might use when searching for your ad. Keywords are not display... >>More
The title box only allows a maximum of 55 characters including spaces. If you want to add more words so that people can find your listing, you can use the 'Keywords' field. Here you can add extra words (not used in the title) that people might use when searching for your ad. Keywords are not displayed, but your ad will appear when someone searches using any of the words you've added.
With rental items, only the use of goods or equipment is being sold, where as a service usually involves a person (or person + equipment) selling their time. So for example, a Budget hire car would be a rental item, but a stretch limo with a driver would be a service.
Very little... after you register, you can display listings on Serento, each at only 2c per day (+gst), or $1.86 for 3 months advertising! When we bring in new bookings for you, we charge a small booking fee of only 2.9% (+gst) and this is fully refunded if your customer should cance... >>More
Very little... after you register, you can display listings on Serento, each at only 2c per day (+gst), or $1.86 for 3 months advertising! When we bring in new bookings for you, we charge a small booking fee of only 2.9% (+gst) and this is fully refunded if your customer should cancel. No business, no fee…